Privacy Policy

Privacy & cookie policy

Elmofood nv, located at Uilenbaan 200 Unit 4 2160 Wommelgem Antwerp, is responsible for the processing of personal data as shown in this privacy statement. Contact details: Uilenbaan 200 Unit 4 2160 Wommelgem Antwerp 03 658 55 79 Elfakari Mohamed is the Data Protection Officer of Elmofood nv He / she can be reached via m.elfakari@elmofood.com

Personal data that we process

Elmofood nv processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the personal data that we process: – First and last name – Gender – Address details – Telephone number – E-mail address – Bank account number

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@elmofood.com and we will delete this information.

For what purpose and on what basis we process personal data

Elmofood nv processes your personal data for the following purposes: – To handle your payment – To be able to call or e-mail you if necessary to perform our services – To deliver goods and services to you – Elmofood nv processed also personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision making

Elmofood nv makes [yes / no] decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an Elmofood nv employee). Elmofood nv uses the following computer programs or systems: [complete with name of the system, why it is used, underlying logic, importance and expected consequences for the person concerned]

How long do we keep personal data

Elmofood nv does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: (Category) personal data> Retention period> Reason Personalia> Retention period> Reason Address> Retention period> Reason Etc> Retention period> Reason

Sharing of personal data with third parties

Elmofood nv provides exclusively to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Elmofood nv only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Elmofood nv and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@elmofood.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Elmofood nv would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Elmofood nv takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@elmofood.com. Elmofood nv has taken the following measures to protect your personal data: [add any other measures you take here] – Security software, such as a virus scanner and firewall. – TLS (formerly SSL) We send your data via a secure internet connection. You can see this at the address bar ‘https’ and the padlock in the address bar.